SUMMARY:
Experienced T-Shaped, left and right-brained business professional and analyst who has applied and leveraged experience across multiple industries. Strategy and customer-focused in delivering the right solution for digital transformation, business problems, and customer experience.
Strengths include:
• Innovation, Strategy, and Customer focused
• Business, Technical, and Analytical acumen
• Self-Motivated, Value-driven, and Results-Oriented
• Creative, Open, Flexible, and Learning Mindset
• Collaborative Team Leader and Communicator
Specialties:
• Design Thinking and Customer Journey Mapping
• Systems Thinking and Problem Discovery and Framing
• Process Improvement and Root-Cause Analysis
• Business Rule Definition and Decision Analysis
• Data Analysis and Automated AI Analytics