Over 6 years of experience analyzing data (both structured and unstructured data), leveraging diverse technologies and software tools in order to support management requirements, increase customer retention and reduce risks. Successfully translated business problems into data problems providing actionable insights to drive continuous improvement. Strong communicator and collaborator, able to lead teams to achieve objectives with high quality standards. Fluent in English and Spanish (native).
Key Skills:
– Data Analysis: knowledge in gathering, exploration, preparation, modeling, and visualization of data including natural language processing, case analysis and reporting focusing on identifying patterns and trends.
– Automotive Industry Knowledge: Experienced in automotive processes related to risk management for auto insurance claims and implementing early warning systems considering approved policies and procedures.
– Team & Project Management: experience in leading and coordinating teams, implementing projects, and ensuring that quality of project deliverables is met within the budget and according to KPIs.
– Technology and Software Tools: proficient in utilizing R, Microsoft Suite, and knowledgeable in SAP, SQL, Oracle Business intelligence Enterprise OBIEE, Power BI, AWS, SAS, SPSS, EViews, Trello, Zoom, and Teams to support management efforts.
– Communication and Teamwork: able to effectively collaborate and communicate with teams and stakeholders to achieve common goals.