• Established Business Analyst with 8+ years’ experience in developing key performance metrics (KPI),
processes and procedures, performing product and customer data analysis
• Well-rounded experience throughout high-tech product development and manufacturing life-cycle
• Highly effective in working with global cross-functional teams, providing training, integrating data from multiple systems, ensuring data integrity and reporting
• Advanced Excel (Look-ups, Pivot Tables, Macros), Outlook, Visio, Minitab, SAS Enterprise Guide, SAS Data Miner, JMP, SAS WDA, Salesforce.com, Cognos, OBIEE, Confluence, JIRA, SharePoint, Sonos QMS Tool
HIGHLIGHTS
– Managing KPI/Scorecards/Dashboards
– Cross-functional Team Management
– Vendor Management
– Training & Documentation Control
– Business Process Development/Improvement
– Business Data Analysis and Reporting
– Six-sigma/Quality Tools
– Quality Management System (QMS)/TL9000/ISO9000