I solve impactful problems and aspire to make our everyday lives better, one step at a time, together with amazing people and leading technologies.
At Deloitte, I serve as a Lead Business Partner to large and mid-market clients in Consumer, TMT, and Banking. In this role, I am responsible for elevating key relationships, tailoring our solutions to every client’s unique needs, bringing informed perspectives, putting “A teams” together, and leading delivery with excellence.
I work with CxO and their teams to bring new products and services to market and manage complex transformations. I use design thinking, data, and analytics / ML to drive customer engagement and revenue growth. I design, build, and ship omni-channel personalization strategies, operations, and systems.
Before Deloitte, I was a Product Manager and led operations at an F50 consumer tech company and an AI start-up. I was trained as a computer engineer in Reinforcement Learning and Semiconductor Physics.
I write about business, technology, and culture. I am recognized as a Top Writer (top 1% by viewership) in Business & Technology alongside MIT Review, Fast Company, and Google by Medium. https://medium.com/@ianxiao
I volunteer my time to help early B2B / B2C start-ups. I work with founders to conceptualize products & services, architect venture partnerships, and geek out on full-stack systems.
I am passionate about creating platforms for and cultivating aspiring global immigrant leaders.
I make and drink (too much) good coffee. I run in trails and struggle with yoga.