I am a Techno- Functional professional with a demonstrated history of working in the IT industry. I have a good understanding of the complexities involved in designing business solutions and for that, I take a pragmatic approach with clients to understand their requirements and help define business needs, determine solution scope. Expertise in Customer- Relationship Management (CRM), Pre-Sales, Revenue Growth Generation, Market Research, B2B. Highly skilled in Business Analysis, Stakeholder Engagement, Change Management, Business Process Management, Project management.