• Experience in Account Management, Professional and Financial services, IT recruiting, Digital Marketing, Sales processing, Call-center Operations, IT Recruitment and Sourcing.
• Assisting in the design and implementation of selling procedures which effectively increased sales and maximize customer retention
• Experience within the retail, financial, IT and manufacturing industries.
• Talent for identifying customer needs and presenting appropriate company product and service solutions.
• Proven ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business.
• Expertise in resolving escalated customer service issues.
• Numerous company achievement awards for delivering exceptional customer service and sales.
• Proficient in Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Microsoft Access, and Microsoft Outlook).
• Interacting with cross-functional teams including technical and non-technical people
• Leading through influencing, negotiating, and building consensus
• Proficient with web based applications, ERP, and CRM’s like Salesforce and Bullhorn.